Explanation — this post is almost an exact copy of the Personal ReadMe I used internally at Delivery Hero Tech Blog. The document is open to everyone in Delivery Hero to view and comment. The only change is the removal of links to internal files and charters. In the interest…

Why picking the right metric to track success is so important and, yet, so difficult — Picking a metric is easy. Picking the right metric is a lot harder. With the movement in the product community to ensure we’re building outcome-focused products instead of simply shipping features — the question of picking the right success metric is one that comes up time and time again. I’ve…

From creative use of shapes, custom animated gifs and sharing — add polish to your next slidedeck — I’ll admit it — I’m a huge fan of Google Slides. In the past, it has been somewhat of a running joke that on a particular topic, Curtis probably has a slidedeck for that, and I usually do… It’s important to note, I do have good reason for why I…

Use this technique to improve understanding throughout your day — customer interviews, hiring, 1:1s and stakeholder management. — Asking better questions is an extremely important skill. Much of what we do depends on building a good understanding to make better decisions. A good decision is one that doesn’t need changing (Shishir Mehrotra, 20VC) and those decisions are usually only made when there is a common understanding with those…

A list of books with digest reviews for Product Managers at all stages of their careers — One of my favorite parts of our product community is the chance to grab a coffee (virtual or otherwise) with others to share stories and ideas. …

Practical advice for Buddies and Managers to help your new joiner settle in and rock it. — I’m sure you’ve found an amazing candidate — passionate, knowledgable and keen to get started (they may have even already read How to Optimise their first 30 days). You’re going to be onboarding them by supporting them on their first steps in the company. Onboarding a new joiner is not…

I recently wrote 20+ Podcasts Product Managers should Listen to. After writing it, I realised that how I listen to podcasts has changed over the last few years. I’ve developed an approach to try and get more from the amazing content available. There was a point earlier in my career…

A list of podcasts to listen, learn and engage with Product Management — All podcasts are not equal. There is variance in frequency, content, topics and styles but they can all offer us something different. I love podcasts as a medium for learning. …

Foster alignment, broaden understanding and find focus — I was introduced to the Driver Tree concept a few years ago at HelloFresh. It was introduced by our leadership to support our growth and focus the teams on how they could contribute to the success of the business. It worked. …